史蒂夫·乔布斯一直喜欢回电子邮件给客户，不过面对消费者最新一次质疑时，他竟然用上了“Are you nuts?"（“你疯了？”）的语句。

MacStories之前去了一封信对iPad给国际客户的延迟表示遗憾，乔布斯回信全文如下：

“deliberately pulling the wool over the rest of the worlds eyes”

Are you nuts? We are doing the best we can. We need enough units to have a responsible and great launch.